Contact Us
Effective date: 2026-09-11
Support
Support email: ekornstudios@gmail.com
General inquiries are normally answered within 3 business days. Put payment, refund, account-security, or data-rights requests in the subject line.
Operator and brand
Operator: Beijing Yikang Game Studio. Brand and service name: ekorn studios.
What to include
Provide your account email, task ID, or Creem transaction ID when contacting us. Do not send passwords, verification codes, complete card numbers, or other unnecessary sensitive information.